What is the role of the IT Manager in an organization using Automation Anywhere?

In an organization implementing Automation Anywhere, the role of the IT Manager primarily revolves around managing and maintaining the information technology systems that support both the automation platform and the overall IT infrastructure. This includes ensuring that the necessary hardware and software are operational, secure, and efficient, enabling the automation solutions to function seamlessly.

The IT Manager is responsible for overseeing the network, databases, and security protocols that interact with the RPA initiatives. They also play a crucial role in helping teams adhere to governance and compliance requirements related to IT systems. By maintaining the technology infrastructure, the IT Manager allows other stakeholders, such as business analysts and automation developers, to focus on designing workflows and monitoring bot activities without facing technical disruptions.

While designing automation workflows, monitoring bot activities, and creating processes for optimization are critical tasks within RPA initiatives, these responsibilities typically fall to roles such as automation developers and business analysts. The IT Manager's focus on the overarching IT framework ensures that these processes can be executed effectively and efficiently in the organizational context.