In the context of RPA, what is a 'workflow'?

A 'workflow' in the context of Robotic Process Automation (RPA) refers to a structured series of steps designed to complete a specific task or business process. Workflows are essential because they define how a process is executed, specifying the order of operations and the tasks that must be carried out by the RPA bots. These workflows can involve multiple steps, such as data input, verification, processing, and output, and they are key to ensuring that automated tasks are performed consistently and efficiently.

The clarity and precision of a workflow are crucial for successful automation since they help in mapping out the business process that needs to be automated, allowing for successful bot implementation and minimizing errors.

The other options do not accurately reflect the definition of a workflow in RPA. Programming encompasses a broader scope than just workflows and involves a variety of coding tasks beyond those defined in a specific series of steps. Randomized processes are contrary to the structured nature of a workflow, which is predefined and not left to chance. Lastly, while human monitoring can be a part of an RPA ecosystem, it does not define a workflow; rather, it pertains to governance and oversight of automated tasks.